What Adopting Blameless Post-Mortems Has Taught Me About Culture

A couple of years ago, I was introduced to the idea and practice of post-mortems through a talk by John Allspaw. I do owe him a lot, he’s an inspiration.

Fake Everything Until You Make It

For the first 15 months of Travis CI’s existence as a paid product, customer support went a little like this:

Implement Routines to Foster Habits

I’ve been trying to implement daily habits over the past couple of months. Writing, push-ups, taking a walk, writing a diary. Those are my key habits that I want to practice every day.

Focus Starts With Saying No

Every product out there is riddled by a thousand customers’ requests for a thousand features. Every single one of them has an idea on what would make your product better, what would make it more suitable for their purpose, for their daily work.

The Secret to Latte Art

I’ve been practicing my latte art at home as of late. I have a Rancilio Silvia machine, which packs a decent punch regarding pressure and steam, much better than the Gaggia Classic I had before.